CASE STUDY

Southern Workout Centre

Branding eCommerce Web Design
Southern Workout Centre

Southern Workout Centre launched as a franchise gym startup based in South Australia, and the brief covered the entire business from the ground up — not just a website. We built the marketing strategy, the brand identity and the website, and had a hand in designing the physical layout of the gym itself, so the space and the brand told the same story from the moment someone walked through the door.

The website carried that same ambition. Members could sign up and pay online through a fully integrated payment system, with membership tiers built to support upsells rather than a single flat fee. A custom CRM tracked every lead and member relationship, backed by a physical fitness database and physiometric customer tracking — so trainers could follow a member’s actual progress over time, not just their sign-up date. Contact forms, lead capture, product sales and marketing email campaigns rounded out a build that was, in every sense, a fully responsive, fully commercial gym platform.

WHAT WE BUILT

A gym platform, not just a gym website

  • Brand, Site and Floor Plan Together

    The brand, the website and the gym's physical layout were designed side by side, so the space and the site told the same story from the first visit.

  • Online Payment System

    Members signed up and paid online, with no paperwork at the front desk and no waiting on a staff member to process it.

  • Membership With Upsells

    Tiered memberships let people start small and move up, and gave the gym a way to grow what each member was worth over time.

  • Physiometric Customer Tracking

    Trainers followed each member's actual progress, not just their sign-up date. That progress is something members can see for themselves.

  • Physical Fitness Database

    Fitness records lived in one database, so a member's history stayed with them whichever trainer they worked with.

  • Custom CRM

    Every lead and member was tracked from the first enquiry, so follow-ups happened when they should.

  • Lead Capture

    For a new gym, every interested visitor counts. The site turned them into contacts the team could follow up.

  • Marketing Emails

    Campaigns to members and leads, from launch offers to new classes.

  • Product Sales

    Products could be sold online as well as over the counter.

  • Contact Forms

    A straightforward way to ask about memberships before committing.

  • Fully Responsive Website

    Sign-up, payment and progress tracking all worked on a phone.

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